Orikan is a world-class provider of a complete range of parking technology solutions that support real communities. From meters, maintenance and sensors to infringement management, digital permits, smart payment applications, compliance and analytics: we provide a one-of-a-kind, industry-leading suite of services and solutions.
Job Description
The details
You'll be assigned an area, which you'll patrol on foot or sometimes by car helping residents, tourists and the local community keep moving
You'll issue parking infringement notices on behalf of the client.
You'll record and maintain records of enforcement matters
You'll provide good customer service, helping the residents, tourists and the local community to understand the parking environment and any relevant road rules
Desired Skills and Experience
What you'll bring:
An ability to connect with people, even in difficult situations. You might have experience in customer service or even refereeing your local sports team, it doesn't matter where you've gained your skills, it's your ability to be both diplomatic and confident enough to take the heat out of challenging situations that might come up that we're looking for.
The desire to do the right thing, even when no one is watching. With great freedom comes great responsibility. We need all of our Officers to have innate honesty and integrity.
Good judgment. Keeping you and the general public safe is our number one priority. We need our Officers to make sound enforcement decisions, assessing safety and risk and to interpret parking regulations
Tenacity and resilience. When it's raining and cold and you've had a few difficult interactions, you'll need to dig deep and have the commitment to dust off and carry on knowing that you provide an important service to the local community
Time management and organisational skills. Enabling you to patrol your designated area efficiently
Ability to write accurate and clear reports. Necessary to be used as evidence for enforcement
Hours. Flexible availability to work across our required span of hours on a 6-day rotating roster, Monday to Sunday, 8:00am - 5:00pm, including public holidays. There may be times you are required to work evenings Friday - Saturday until 9pm. Weekend work and public holiday allowances are paid in addition to regular salary.
